“…is thought to work by…”
If you have read, seen, or heard a drug company promote its products recently, you’ve heard this phrase. Watch this commercial from Pristiq, an anti-depressant from Pfizer. The phrase occurs at the 26-second mark.
Pristiq is not alone in this trend. Check out Avastin for colorectal cancer; Abilify for depression, bipolar disorder, and schizophrenia; Lyrica for diabetic nerve pain; and Lunesta for insomnia. They all are “thought to work,” “believed to work,” or “may work” in specific ways. But the marketers never claim any of them “definitely work,” “actually work,” or are “proven to work” in any way whatsoever.
When I first heard “Pristiq is thought to work by affecting the levels of two chemicals in the brain: serotonin and norephinephrine,” I sat up and said, “Huh?”
You may have had a more erudite response, but I just couldn’t imagine that Pfizer’s lack of conviction about how their product worked could lead to any level of consumer confidence in its efficacy. Isn’t this the first rule of sales? You have to believe in the product to sell it? How can you believe in a product when you don’t even know how it works?
Imagine if you read the following statement in a press release: “The new Caterpillar D Series Mini Hydraulic Excavator, model 305D CR, is thought to have heavier counterweights that may enhance machine stability and might allow increased lift capacity.”
Are there any products that undergo a more rigorous testing procedure than drug products? But every other product makes a far more definitive claim than these do.
The whole thing makes me want to join Tom Cruise and the other nutcases over at the Scientology lab, who disbelieve in any drug therapy apparently because they flunked chemistry in high school. The only reason I don’t join up, of course, is these stupid drugs actually work and help people, in spite of what they tell you in their own commercials.
Oh yeah. Don’t even get me started on the passive voice in this sentence.
Words Matter 